Our Commitment to Your Privacy

At Sagionet, we understand that your data is valuable and personal. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our API and integration testing services. We believe in transparency — so we've written this in plain language that real people can understand.

This policy applies to all interactions you have with Sagionet through our website, services, and communications. We operate under Taiwan's Personal Data Protection Act and international data protection standards.

Information We Collect

We collect information in several ways, and we want you to know exactly what that means:

How We Use Your Information

Your information serves specific purposes in our business relationship:

• Providing API and integration testing services tailored to your needs
• Communicating about projects, updates, and technical requirements
• Improving our services based on real client experiences
• Maintaining accurate records for project continuity
• Complying with legal and regulatory requirements in Taiwan
• Sending occasional updates about relevant service improvements

We don't use your data for marketing to other companies, and we don't sell your information to third parties. Your business details stay within our team and trusted service providers only.

Your Rights and Control

You have significant control over your personal data. Here's what you can do:

To exercise any of these rights, simply contact us using the information at the bottom of this page. We'll respond promptly and help you understand the process.

How We Protect Your Data

Security isn't just a checkbox for us — it's essential to our business. Here's how we protect your information:

Data Retention and Deletion

We don't keep your data forever. Here's our approach to data retention:

When we delete data, we use secure deletion methods that make the information unrecoverable. Backup systems are also cleared according to our retention schedule.

Sharing Your Information

We're selective about who we share your information with. Here are the limited circumstances where sharing occurs:

Service Providers

Sometimes we work with trusted partners to deliver our services — like cloud hosting providers or specialized testing tools. These partners only access the minimum information needed and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or government regulations. We'll notify you when legally possible if this occurs.

Business Protection

In rare cases, we might share information to protect our business, employees, or clients from fraud, security threats, or legal issues.

We never sell your personal information to marketers, advertisers, or data brokers. Your business data stays confidential and is only used for the purposes you've agreed to.

International Data Transfers

As a technology service provider, some of our systems and partners operate outside Taiwan. When your data crosses borders, we ensure it receives the same level of protection:

• We only transfer data to countries with adequate data protection laws
• Service providers must meet our security and privacy standards
• All transfers are covered by appropriate legal safeguards
• You can request details about where your specific data is processed

Changes to This Policy

Technology and regulations change, so this privacy policy might need updates. When we make significant changes:

• We'll update the "Last Updated" date at the top of this page
• We'll notify active clients by email about important changes
• We'll explain what's changed and why in plain language
• You'll have the opportunity to review new terms before they take effect

Minor clarifications or corrections might not trigger notifications, but all changes will be reflected in the updated policy on our website.